In 1939, the Goettl brothers started an air conditioning company in the desert Southwest. Today Goettl has locations in Las Vegas, Phoenix, and Tucson. They service those major population areas with heating and air conditioning sales, installation, service, replacement and maintenance.
Recently when Michael Gamst, the manager at the Las Vegas Goettl office learned that a resident was doing without a working heating and air conditioning system and no workable toilet, he took things into his hands.
Gamst and a few of his worker showed up at the house with a new heating and air conditioning system and a brand new working toilet. The family had two teenage daughters, and everyone was very grateful for the new heating and air conditioning and the new toilet.
The mother said that this gesture from Goettl had renewed her faith in people and that there are still caring people who are willing to lend a hand.
Goettle is very community minded, as over the past several decades they have dealt with generations of families. People already know about the excellent service that Goettl provides as there are many grandfathers who remember the same excellent company they knew when they were younger.
A service that many customers take advantage of is the Goettle Maintenance Program. For only $12 per month, a member receives discounts on units, service, and parts. They also get a 5-year warranty on parts and a 2-year warranty on labor. There is a 48-hour emergency service where a technician is guaranteed to be at the customer’s door within 48 hours of a call. There is also an annual checkup on a customer’s heating and air conditioning units to be sure that everything is working properly.
Goettl is concerned about taking care of people and that has been their motto right from the beginning of the company. Without that concern, Goettl would not have grown to their current size.